General, cancellation and payment conditions 

  • Minimum rental term is 3 nights. For reservations less than three nights please inform about the possibilities with our reservation office.
  • Check-in is at 3 PM on the day of arrival. Early check-in’s are available at extra costs. Please inform about the possibilities with our reservation office.
  • Given the late departure times of TUI & KLM, we recommend that you book an extra night if you want to be sure that you can use your holiday accommodation all day long. Late check-outs can be booked during your stay for $150.00. However, this is based on availability. There are also areas at the resort with showers available at the pool so that you can freshen up.
  • As soon as you make your reservation a deposit of 30% of the total travel sum is due. Shouldn’t you fulfill the deposit within 48 hours, we can unilaterally cancel your booking. 30 days before arrival the full travel sum has to be done. If you make your booking within 30 days before arrival we kindly ask you to pay the total travel sum upon reservation.
  • In case of cancellation when you have only paid the 30% deposit, we charge the deposit as a cancellation fee.
  • In case of cancellation within 7 days before arrival, nothing will be returned. We advise you to get a cancellation insurance.
  • The rent includes water and electricity costs. This is limited to ‘normal use’. When your use is extensive, extra costs could be charged.
  • Smoking is not allowed inside. You can smoke outside in the designated places. Use of the ashtray is mandatory.

We kindly advise all of our guests to purchase a travel insurance which covers unexpected necessary cancellations with our resort, as well as delays in arrival and/or early departures. These are matters beyond our control and we cannot be held responsible for cancellations of bookings with us.