Frequently Asked Questions

Got a question? We’re here to help.


General

  • HOW CAN I STAY UP TO DATE WITH YOUR LATEST NEWS?

    Become a Grand Windsock Bonaire Club member for free by enlisting with your email address here. We are also active on Facebook and Instagram.

  • IS A VALID PASSPORT ENOUGH TO TRAVEL TO BONAIRE?

    On Bonaire you have to be able to show a valid ID when requested to do so by the authorities. Your passport has to be valid for another 6 months after arrival in the country of issue.

  • WHAT IS THE WEATHER LIKE ON BONAIRE?

    Bonaire has a very even climate. Temperatures are nearly the same all year round: it is approximately 30 degrees during the day and during the night the temperate drops to approximately 25 degrees. Refreshing trade winds fan the island most of the year resulting in pleasant temperatures. It rarely rains on Bonaire, but if it does, the island knows tropical showers: Short and intense, but after, the sun almost always takes over. Bonaire’s monsoon season runs from half November to half January.

  • IS BONAIRE’S TAP WATER DRINKABLE?

    The tap water on Bonaire is perfectly drinkable. The water is of high quality and the taste is outstanding.

  • DO MY PLUGS FIT THE SOCKETS ON BONAIRE?

    On Grand Windsock Bonaire you can make use of 220V power outlets. European plugs fit the sockets. American converters are available for rent at the reception.

  • WHAT IS THE TIME DIFFERENCE WITH THE NETHERLANDS?

    Bonaire lies within the Atlantic Time Zone: GMT -4. Bonaire does not make a difference between summer or winter time. The time difference with The Netherlands is 6 hours in summer and 5 hours in winter.

  • DO I NEED VACCINATIONS TO TRAVEL TO BONAIRE?

    Special vaccinations are not required on Bonaire. However, you should consider your personal medication. When you are using medication, bring enough and ask your pharmacy for an overview of your medications. Protect yourself well against mosquitoes. Wear protective clothing and use an anti-mosquito repellent with DEET.

  • CURRENCY

    On Bonaire you pay with the US Dollar ($). You can pay with your debit card and there are ATM’s available all over the island. Bringing dollars from The Netherlands is not required, you can withdraw cash upon arrival at the airport.

  • WOULD YOU LIKE TO REPORT A PROBLEM?

    In case you experience a problem while making a reservation, we are happy to assist you by telephone. We are at your disposal at +599 717 5363. If you would like to make a preference- or option booking, you can contact us via WhatsApp, telephone or email.

Information with regards to your stay

  • IS TRANSPORT ARRANGED FROM THE AIRPORT TO THE RESORT?

    In case you do not want to arrive by rental car, we will arrange your transfer from and to the airport upon your request. Our driver will wait for you in the arrivals hall and take you directly to Grand Windsock Bonaire. If you would like to make use of this service, please contact us. The cost of transfer is $25 per stay

  • WHAT TIME CAN I CHECK IN AND CHECK OUT OF THE RESORT?

    Check in at Grand Windsock Bonaire is possible as of 16:00 o’clock. We kindly request you to check out of the resort before 11:00 o’clock.

  • WHAT IS THE ADDRESS OF GRAND WINDSOCK BONAIRE?

    EEG Boulevard 3, Kralendijk, Bonaire, Dutch Caribbean

Booking

  • HOW CAN I EFFICIENTLY BOOK?

    You can easily book your accommodation via the website. It is also possible to make a booking by phone or email. If you have special wishes, preferences or an option booking, please contact us.

  • CAN I CANCEL MY BOOKING?

    If you unexpectedly cancel your holiday, we always ask you to contact us by telephone. We recommend that you take out cancellation insurance yourself, so that you are protected against the financial setbacks of the cancellation. It is possible to cancel free of charge up to 7 days prior to your arrival.

Reservation

  • WHAT ARE THE BOOKING CONDITIONS?

    You can find the booking conditions here. Every booker will also receive this link in the booking confirmation.

  • HOW DO I FIND A HOLIDAY HOME?

    The apartments and villas can be found under the heading “accommodations”. You will find the specifications per accommodation.

  • WHERE CAN I FIND THE PRICES AND OFFERS?

    The current prices are visible within our booking enginem so click on Book Now. Offers can be seen there and on our Offers Page

  • MAKING A SPECIAL RESERVATION

    If you prefer a specific apartment or villa, please contact us via WhatsApp, phone +599 717 5363 or email at frontoffice@grandwindsockbonaire.com. We will help you as soon as possible. You can always contact us to discuss other preferences.

  • CAN I TAKE OUT A TRAVEL AND/OR CANCELLATION INSURANCE?

    Unfortunately, you cannot take out travel and/or cancellation insurance through us. We recommend that you take one yourself. Here you can find our terms and conditions.

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